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Best Auto Repair, Spartanburg

251 W Henry St Spartanburg, SC 29306

864-583-9428
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

864-583-9428 | 251 W Henry St Spartanburg, SC 29306

INSURANCE QUESTIONS

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 864-583-9428 or make an appointment online!

coupons

$5 OFF Oil Change Service

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Includes up to 5 quarts major brand oil, new oil filter, plus vehicle maintenance inspection.

  • ASE (Automotive Service Excellence)
  • Jasper
  • Visit Spartanburg
  • TECH-NET Professional Auto Service - Trans
  • Car Care Aware

Testimonials

, 02/04/2021
This business is the most professional, compassionate, caring, & above all else honest company that I have ever had dealings with!! They had to replace my whole motor in my car. They were so consistent in keeping me informed. Mr. Al is so nice & honest as well as Corey!! Thank you so much for a job well done!! If anyone needs any work done on their vehicle, I recommend this company 1000%!!!
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